Shipping Policy

Shipping Policy
FSEC MOTORS LTD

Effective Date: May 2026

This Shipping Policy explains how FSEC MOTORS LTD processes and delivers orders placed through our website.

  1. Shipping Coverage

We currently provide shipping within the United Kingdom only.

At this time, we do not offer international shipping services.

  1. Order Processing

Orders for used motorcycle parts are typically processed within:

1–3 working days after payment confirmation

Orders are processed during normal business hours excluding weekends and public holidays.

Processing times may vary depending on:

Product availability
Order volume
Verification procedures
Courier collection schedules

  1. Shipping Methods

Orders are shipped using recognised UK courier and postal services.

Tracked delivery may be provided depending on the item size, value, and shipping method selected.

Where tracking is available, tracking information will be sent after dispatch.

  1. Delivery Time Estimates

Estimated delivery times within the UK:

Standard Delivery: 2–5 working days
Remote areas may require additional time

Delivery estimates are not guaranteed and may be affected by:

Courier delays
Weather conditions
Public holidays
Operational disruptions outside our control

  1. Shipping Charges
    We offer simple and transparent UK shipping rates for all motorcycle parts orders.

Orders over £50 qualify for free UK delivery

Orders under £50 are charged a fixed shipping fee of £4.90

All applicable shipping costs will be clearly displayed during checkout before payment is completed.

  1. Delivery Address Responsibility

Customers are responsible for ensuring that:

Delivery information is accurate
The shipping address is complete and correct
Someone is available to receive the parcel where required

FSEC MOTORS LTD is not responsible for delays or losses caused by incorrect delivery details provided by the customer.

  1. Undelivered or Returned Parcels

If an order is returned to us due to:

Incorrect address information
Failed delivery attempts
Refused delivery

additional shipping charges may apply for re-dispatch.

  1. Damaged Deliveries

If an item arrives damaged during transit, customers should contact us promptly and provide:

Photographs of the packaging
Photographs of the item
Order details

This helps us investigate courier-related issues efficiently.

  1. Order Verification & Fraud Prevention

For security purposes, some orders may require additional verification before dispatch.

FSEC MOTORS LTD reserves the right to:

Delay shipment pending verification
Cancel suspicious transactions
Refuse orders flagged by fraud prevention systems

All payments are securely processed through Stripe.

  1. Vehicle Listings

Used vehicles displayed on this website are not available for online shipping or online checkout.

Vehicle purchases and collection arrangements must be completed offline following inspection and direct communication.

  1. Contact Information

For shipping-related enquiries, please contact:

FSEC MOTORS LTD
📍 30 Manor Avenue, Fulwood, PR2 8DN, United Kingdom
📞 +44 7741462493
✉ fsecmotors@hotmail.com